If you read the terms of the trade up programme it states that the money will be “held” in your account while they review your trade in. They hadn’t charged me for anything so on the 6th December I contacted them just to see when the money would leave my account and concerned about meeting the Christmas delivery dates. I was told that as the terms state the new product will ship within 14 days there is nothing that can be done until then. I thought that was fair enough as they had a clear SLA.

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The brand new Hero 4's are even more powerful, hence the hefty price of 5 bills with the HERO4 black. They come in either a Black or Silver Edition; however, there's also a new budget-friendly choice called the "HERO" which has some essential features to work with at around $130. I love the fact that GoPro brought this into the market to give us a choice -- i'll be buying a few of my friends one for Christmas.

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Not needing to worry about dropping the Hero 5 Black into an accompanying waterproof case is a time-saver you don’t really appreciate until you’re constantly moving around or taking impromptu dips in the middle of a hot and sweaty Vietnam day. It’s a far more seamless experience compared to when I took the Yi 4K Action Camera to Bali last year, for example.
As for video quality, it really isn’t bad. If you’re viewing footage at 100 percent on a computer, you’ll definitely notice some softness and lack of fine details. However, this looks to be more of an issue of heavy-handed compression and digital sharpening rather than a lack of pixels. On a smaller screen, like a smartphone, it would be really difficult to notice a difference between the Hero and the 4K-shooting Hero6 Black.

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With video shot on your GoPro, you can also assist Quik by using the highlight tag feature, found in both GoPro apps and on the camera itself via the Mode/Highlight. You can tag highlights while recording or during playback, and doing so will make sure Quik knows which portions of your video are important, and will include those moments in the edit.

Is GoPro still the best?


You can't speak directly to them you have to request a call back which tells you within 2-5 mins your lucky if you get a call back the same day it's usually a day later. Would not recommend anyone buy from them . Customer service is nil, and when you do speak to someone they are like robots and think the situation is funny and laugh down the phone. Not happy. No product, no refund and an upset daughter missing her birthday presents. Doesn't look like it will be resolved before Xmas. Just wish I saw the reviews on them before purchasing online. I would have got the same deal at John Lewis or Currys.

What comes with the GoPro 7?


Image quality, while good for a small action camera, is another area where a camcorder or interchangeable lens camera will come out ahead. Mirrorless cameras and DSLRs use significantly larger imaging sensors, which capture more light and thus lead to superior image quality, particularly when you have to shoot in low light conditions. But even small-sensor camcorders benefit from built-in zoom lenses, which offer a variety of perspectives without cropping the image, as a GoPro does when selecting narrower fields of view.
14 days later I still hadn’t heard anything, still no money taken from my account and still no news on my camera. I contacted support again who said I should have contacted them BEFORE the 14 days were up so they could follow up on my order. I asked them to check their records as that is exactly what I did, on 6th December. For this mishap they shipped me a free handler (which by some miracle arrived 2 days later). Still no news on the camera but I was assured an escalation was placed on my case so I trusted the process.

Is there a GoPro app for Macbook?


To get right to the point of my writing: I can't give you a definite answer. What I can definitely tell you right now is that we are to focus on the GoPro HERO4 and HERO3+'s (and I will touch base on a few HERO2 and original 3's as well), as it is the best technology and provides options for numerous consumers. With the recent announcement of the HERO4's especially, we'll tackle the main features of those to help you decide if that hefty price is worth it.

What is the best action camera for motorcycle?


A. Not without some extra gear. All GoPros have a waterproof rating that’s expressed as a depth; for example, most of them are rated as waterproof to ten meters, meaning you could swim about 30 feet down with your GoPro camera and it would still work. However, some users want to push those limits even farther, and for them, GoPro makes the “Super Suit,” a reinforced plastic housing designed to withstand water depths to 60 meters. If you’re shopping for equipment for deep-sea photography, plan on getting a Super Suit for your GoPro.​​​​​​​
Few GoPros have the underwater capabilities of the Hero 4. This diving camera works wonders at a range of depths, thanks to the numerous compatible accessories and strong interior technology. Unlike similar models, this camera can go down a staggering 131 feet underwater. There, you can capture crisp videos with the 4K30, 2.7k60, 1080p120, and 720p240 options. The 12MP resolution reaches 30fps as well.
and today my contact with agent support give me comment - I can not find Your cases numbers??? I got every transcript from my chat. now it's time to go to police, as this comapny took 300+euros, and don't even care about return them. no proof of transaction, every agent put some "note, urgent flag" on this case, yet noone give a s... about it. I did not recive any update!

In practice, it makes those speedy-fast-forward clips feel a lot more natural. Now, if you stop mid-hike at a nice viewpoint, the TimeWarp will slow down too, giving that moment more prominence. You can even force it, with the aforementioned button. Tap it, and the camera drops back into regular video until you tap it again -- perfect for catching that high five, mid-skate. The effect is extra cool, as the video ramps down to real time, making it feel like a slo-mo section, before ramping up to fast-forward mode again.

Much like Band-Aids or Kleenex, GoPro makes products so good that their brand name is synonymous with the product itself. GoPro’s portable video cameras set the standard for action cameras: they’re durable enough to withstand just about any outdoor activity, they’re easy enough for anyone to use, and they include features typically reserved for far pricier cameras.


The GoPro Hero isn’t the camera for power users, and current Hero Black-series owners may find it difficult to integrate Hero footage with those from the more advanced siblings, but first-time action camera buyers and casual users will find a lot to love. The Hero represents a carefully curated selection of features designed to get you up and running as quickly as possible. While at times we found its limitations to be frustrating, more often than not, we appreciated its simplicity.
I am so disappointed at GoPro, they have the worst customer care, with multiple frauds, including the 24hrs contact support for GoPro plus customers which is fake. Refund Frauds I experienced, they claim PayPal payment takes 30 days to refund, which PayPal has denied and said the refund should be instant. Inefficient administration costed me lots of time and money wasted on talking to them trying to resolve issues made by them. Delayed delivery. Untraceable order ID.

Are GoPro accessories interchangeable?


I have bought gopro hero8 and from the box it has major difficulty connecting with my iphone 11pro.. i have purchased PLUS membership to be dealt with quicker.. no such thing for over a week i am trying to rich the support, it always gives me message that all agents are busy and try again later. like.. WHAT???? there's no way to get in touch with them!!! Also they DID called me back the first time around i've posted same issue i've been trying to get resolved daily.. after 16 hours where it was 7:30 am in UK where I'm based. I should have really go for osmo action instead. GoPro has no acccessible product support now i'm stuck cant even contact them for a refund. I should've bought it on amazon instead of directly from them.

Can GoPro hero 7 take pictures?


For still-image fans, there's a new LiveBurst photo mode, which is a lot like Apple's Live Photo feature. In this mode, the camera snaps images 1.5 seconds before and after you press the shutter button, increasing your chances of getting a great shot, which you can also share as a short gif-like clip. SuperPhoto (GoPro's HDR mode) also touts improved photo quality in varying light conditions.
Terrible company, thought it was best to buy direct from GoPro rather than Currys or john Lewis. What a mistake that was. I ordered the black Friday deal for the hero 8. Had an email saying it was delivered on the 4th and signed for by me. I wasn't there, no one was home none of my neighbours have signed for it. Taken over a week for them to look into it and there response was great news you received your package and included the same tracking details as I previously had. But not got it, not signed for it, and they don't seem much use in resolving the issue.

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