To be fair to GoPro I placed by order on Friday afternoon and everything arrived courtesy of UPS Thursday afternoon. If I wanted to be fussy the order wasn't shipped until Tuesday afternoon (from Holland) and the website said 2-3 day delivery time but it's in the busy Christmas period, we've had Black Friday and so everything must be running at full capacity. Either way I'm satisfied that the camera came within an acceptable time frame.

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I contacted support who said there was nothing they could do and the problem was with the courier. Well given that I’ve had no confirmation and no money taken from my account I’m assuming you haven’t got to the courier stage yet. They placed an escalation on my case but advised me support aren’t in charge of escalations and couldn’t tell me who was. They couldn’t advise me when I would hear back, when my camera would be delivered or if my camera would be here before Christmas and they are now closed for the weekend - fantastic.
I have bought gopro hero8 and from the box it has major difficulty connecting with my iphone 11pro.. i have purchased PLUS membership to be dealt with quicker.. no such thing for over a week i am trying to rich the support, it always gives me message that all agents are busy and try again later. like.. WHAT???? there's no way to get in touch with them!!! Also they DID called me back the first time around i've posted same issue i've been trying to get resolved daily.. after 16 hours where it was 7:30 am in UK where I'm based. I should have really go for osmo action instead. GoPro has no acccessible product support now i'm stuck cant even contact them for a refund. I should've bought it on amazon instead of directly from them.
I have been getting a lot of questions about which type of GoPro camera one should buy if interested. I first think it is great that you're looking into finally getting one, especially after watching the latest events on TV and all of the great camera angles they were able to capture of the professionals. I've had mine for 2 years and could not be any happier. Just last weekend I attached it to my dog on our hike and posted it to Facebook and got some likes from a few cute girls (because likes mean everything, right!?). I'll post the video later this week. I digress, and provide you with some tips when deciding to purchase your GoPro. We also highlighted the difference between the GoPro Hero 4 and 3+ cameras, so be sure to read that for some more help!
HyperSmooth, last year's flagship feature, is back and improved. HyperSmooth 2.0 (as GoPro is calling it) promises even better stabilization and now works across all resolutions and frame rates. This is great news, as you'll no longer have to decide between the type of shot you want or stabilization (including slo-mo). There's also a "Boost" mode that offers even more stable shots than the (now improved) default setting -- the trade-off being a little extra image cropping. More on this later.
With that in mind, I'm not kidding when I say that HyperSmooth 2.0 is a legitimate improvement. Not just in how it stabilizes (although that is definitely better), but also because it's now available in every frame rate or resolution, including slo-mo modes. On the Hero 7, HyperSmooth was available for most modes, but once you got into higher frame rates or almost anything in 4:3 (an important setting for action cameras) you were out of luck. Now, you don't need to remember which settings it'll work with; all you have to do is decide whether you want HyperSmooth on or off.

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If you're lamenting the lack of hardware upgrades, the Hero 8 still has something for you. Alongside the new camera, GoPro is announcing a line of "mod" accessories, similar to Motorola's Moto Mods. At time of writing, these include a Media mod (a frame with shotgun mic built in, HDMI connectivity, 3.5mm audio in and two cold shoes); a light mod (200 lumens, tuned for video); and a Display mod that adds a fold-out screen so you can frame yourself while looking at the camera. (As a bonus, it has its own battery built-in.) Mods will cost between $49 and $79 each.

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Some GoPro cameras have user-replaceable batteries, and some don’t. If you need a camera for camping or several days away from home, you’re going to want the former. If you buy a GoPro camera with a swappable battery, you can keep extras with you, so you’ll never miss filming the perfect moment. On the other hand, if you’ll only be using your camera for an hour or two at a time, you can save money by getting a model without a user-replaceable battery.

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