I ordered an item on their website and paid through Paypal. Ten days later no product. I contacted them and they have no record of the order, despite payment being taken and an invoice number being recorded on the payment. Now they are questioning if I really placed the order - despite receiving a copy of the paypal email confirmation and the invoice number. GoPro plus membership means nothing - except they take €5 from you each month. I am happy with the GoPro max I bought in Dixons - but the company and their customer support is dreadful.
To be fair to GoPro I placed by order on Friday afternoon and everything arrived courtesy of UPS Thursday afternoon. If I wanted to be fussy the order wasn't shipped until Tuesday afternoon (from Holland) and the website said 2-3 day delivery time but it's in the busy Christmas period, we've had Black Friday and so everything must be running at full capacity. Either way I'm satisfied that the camera came within an acceptable time frame.
And sure, those options could include your waterproof and crack-resistant smartphone, but keep in mind that the best action camera is designed for this kind of shooting. Plus, just because your phone is tougher, it doesn't mean you should risk losing or damaging the thing that keeps you connected to work, family and friends. It's also way easier to mount one of these to your body, car, bike or anything else than your phone.
The reason I ask what you will be using it for is to determine which set of features you need. If you're going to be using it for simpler activities, don't go all out for a Black edition with a 60fps, 1080p cam (all HERO3's are 1080p, anyways). The reason the Black Edition is so expensive is because of the crazy quality it has, and if you're using it for a more simple basis I wouldn't worry about the difference. The Silver or even White is perfectly fine for you. The main difference between these two is the white's camera has a 5 megapixels with 3fps burst while the silver is 11 megapixels with a 10 fps burst -- is that worth $100 to you?
Can I connect my GoPro to my Mac?
The GoPro HERO7 White is the company’s entry-level model, although the term “entry-level” is a little hard to apply to a camera so powerful. The HERO7 White has most of the same features as the other HERO7 models, with one big difference: the camera is limited to HD (1080p) video and doesn’t shoot in 4K. That’s not as big of a deal as it sounds. The resulting video is still excellent, and the price break more than justifies the concession in resolution. The GoPro HERO7 Silver is another good option for anyone looking for a good middle ground between the HERO7 White and HERO7 Black. It records in 4K at 30 fps, and it even has on-board GPS like its more expensive counterpart. If you need a dependable, affordable 4K camera and you don’t mind that the battery isn’t user-replaceable, the HERO7 Silver is your best option.
It’s not all perfect, though. My issues with the touchscreen responsiveness still remain, even though there have been firmware updates since my original review – some of which were supposedly designed to address the issue. Sometimes taps at the screen aren’t registered, but more often my problem was with swiping into the screen from the edges. This is something GoPro seems to have now improved in the Hero 6 Black.