I ordered an item on their website and paid through Paypal. Ten days later no product. I contacted them and they have no record of the order, despite payment being taken and an invoice number being recorded on the payment. Now they are questioning if I really placed the order - despite receiving a copy of the paypal email confirmation and the invoice number. GoPro plus membership means nothing - except they take €5 from you each month. I am happy with the GoPro max I bought in Dixons - but the company and their customer support is dreadful.

Are GoPro adhesive mounts reusable?


To be fair to GoPro I placed by order on Friday afternoon and everything arrived courtesy of UPS Thursday afternoon. If I wanted to be fussy the order wasn't shipped until Tuesday afternoon (from Holland) and the website said 2-3 day delivery time but it's in the busy Christmas period, we've had Black Friday and so everything must be running at full capacity. Either way I'm satisfied that the camera came within an acceptable time frame.
Most GoPro cameras can film in 4K (3840 x 2160), but older models are limited to standard HD (1920 x 1080). Premium models can film in 4K at higher frame rates like 60 frames per second (fps), which results in smoother, more realistic video. If you need superior 4K video quality, you’ll need to look at the more expensive GoPro cameras, but if you need great but not amazing video, you can save a decent amount of money by getting a prior-generation model that records in HD.
Another hardware change is that the lens cover is no longer removable. This will be a drawback for those who use things like neutral density or color filters, but a GoPro spokesperson tells me there's a solution for that in the works. The upside is the glass is reportedly twice as strong, so it's less likely you'll need a replacement. We can be sure someone, somewhere is going to test that claim to the limit. There's also no longer an HDMI port, you'll need to buy an accessory for that (mentioned later).
I'll admit, I wasn't expecting too much from HyperSmooth when the Hero 7 was revealed. GoPro already added stabilization in the Hero 5, and then an "improved" version of it in the Hero 6, so when it was repackaged in the Hero 7 it was easy to assume it was another incremental upgrade. I was wrong: It was truly impressive and made almost everything shot with it much much better.
The built-in screen means the Hero is much more approachable to novice users than the Session cameras were, and it offers the same touch controls as the Hero5/Hero6 Black. Leaving in voice control was also a good move, letting you say things like “GoPro, start recording” while bombing down a hill on your bicycle when you’d rather not take your hands off the handlebars.

What is a good cheap action camera?


With the Hero 8, the UI has changed again. You'll still swipe left and right to swap modes. Likewise, swiping up from the bottom or down from the top gives you access to the same screens as before (gallery and settings, respectively). What's new is the addition of shortcuts to preset settings. For example, hop into video mode and you'll find Standard, Activity, Slo-Mo and Cinematic presets, along with the option to add your own. The idea is to present you with optimized settings depending on what you want to do (and remove the guesswork).


From standard bike mounts, to suction cup mounts, to aerial mounts for drones, you’ll be hard pressed to find an object a GoPro can’t be attached to by some means or another (a pair of zip-ties will even often get the job done, for a DIY approach). Add waterproofing and the ruggedization of GoPro’s most recent action cams, and you have yourself a nearly indestructible camera that can be placed anywhere you can imagine. We’ve compiled a list of some of our favorite GoPro accessories.

How do you attach GoPro accessories?


TimeWarp (GoPro's "hyperlapse" feature) has also been refreshed. This time there's an auto mode that promises to take the guesswork out of which speed your video-lapses are recorded. With the Hero 7, you had to set a speed (2X, 5X, etc.) and see what you got. Now, GoPro claims the camera will use the sensors to detect motion and adjust that speed for you. There's also a "real-time" button on-screen, so you can jump out of TimeWarp into regular video. It's a neat effect, akin to adding a slo-mo section to a regular video.


The GoPro HERO7 White is the company’s entry-level model, although the term “entry-level” is a little hard to apply to a camera so powerful. The HERO7 White has most of the same features as the other HERO7 models, with one big difference: the camera is limited to HD (1080p) video and doesn’t shoot in 4K. That’s not as big of a deal as it sounds. The resulting video is still excellent, and the price break more than justifies the concession in resolution. The GoPro HERO7 Silver is another good option for anyone looking for a good middle ground between the HERO7 White and HERO7 Black. It records in 4K at 30 fps, and it even has on-board GPS like its more expensive counterpart. If you need a dependable, affordable 4K camera and you don’t mind that the battery isn’t user-replaceable, the HERO7 Silver is your best option.
To keep the internals of the camera free of water, GoPro has more greatly reinforced the battery, microSD and connection port covers compared to previous models to keep them sealed. A little effort is required to access the micro-HDMI and new USB Type-C charging port in particular, since you need to depress a fiddly release button on the side to open the catch before sliding it open. 

Is GoPro good for photography?


Terrible customer service. I ordered the Hero 8 twice as he first order was cancelled by them. They told me there was a problem with my billing address, so I fixed that issue. After that, I did another order. However, they cancelled the order again. So, I reached out to them again to see what the problem was this time. Turned out they couldn't answer me that either and they have no visibility in why it got cancelled. I figured that I wouldn't get the cam on time for my upcoming trip, which was already very disappointing and annoying. Worse than that was that they don't really seem to care if I am or am not able to order from their website. I mean what am I supposed to do differently in my orderings if they keep cancelling them and not even the company itself can tell why.

GoPro HERO6 Black


Some advice - the process has obviously fallen over somewhere and someone at go-pro knows what’s happened. Train your staff better in customer service and advise your customers of the problem. I would be a lot more tolerant if you could say we’re sorry there was a problem verifying your trade in, we’ll work on it and try as hard as we can to get you this before Christmas.... that is all that was required. The frustration for most customers is being left clueless with the feeling that no one is really taking ownership of their case.
The built-in screen means the Hero is much more approachable to novice users than the Session cameras were, and it offers the same touch controls as the Hero5/Hero6 Black. Leaving in voice control was also a good move, letting you say things like “GoPro, start recording” while bombing down a hill on your bicycle when you’d rather not take your hands off the handlebars.
The brand new Hero 4's are even more powerful, hence the hefty price of 5 bills with the HERO4 black. They come in either a Black or Silver Edition; however, there's also a new budget-friendly choice called the "HERO" which has some essential features to work with at around $130. I love the fact that GoPro brought this into the market to give us a choice -- i'll be buying a few of my friends one for Christmas.
This company should not be allowed to trade. They have NO customer service department and it is impossible to speak to anyone. Be warned. It is like dealing with a robot who knows only one word. They are a disgrace. I purchased a HERO8 on 3rd Dec and was told 3 day delivery. There confirmation email said I would be contacted when it was shipped. There was no tracking info or contact details on the email. It is now the 9th Dec and nothing. I'm going to have to get PayPal to refund
HyperSmooth, last year's flagship feature, is back and improved. HyperSmooth 2.0 (as GoPro is calling it) promises even better stabilization and now works across all resolutions and frame rates. This is great news, as you'll no longer have to decide between the type of shot you want or stabilization (including slo-mo). There's also a "Boost" mode that offers even more stable shots than the (now improved) default setting -- the trade-off being a little extra image cropping. More on this later.
If you're lamenting the lack of hardware upgrades, the Hero 8 still has something for you. Alongside the new camera, GoPro is announcing a line of "mod" accessories, similar to Motorola's Moto Mods. At time of writing, these include a Media mod (a frame with shotgun mic built in, HDMI connectivity, 3.5mm audio in and two cold shoes); a light mod (200 lumens, tuned for video); and a Display mod that adds a fold-out screen so you can frame yourself while looking at the camera. (As a bonus, it has its own battery built-in.) Mods will cost between $49 and $79 each.
The Hero 7 Silver also has a lower-end 10-megapixel sensor. Its 4K footage doesn’t look as sharp to detailed as the Black models, and that’s down to the quality and size of the sensor, not just its resolution. You also miss out on RAW photo capture, the Black series’ super-effective HyperSmooth stabilisation (it does have electronic stabilisation, though) and 60fps 4K shooting.

What is the best software for editing GoPro videos?


If you read the terms of the trade up programme it states that the money will be “held” in your account while they review your trade in. They hadn’t charged me for anything so on the 6th December I contacted them just to see when the money would leave my account and concerned about meeting the Christmas delivery dates. I was told that as the terms state the new product will ship within 14 days there is nothing that can be done until then. I thought that was fair enough as they had a clear SLA.


Though the Hero 8 Black has all the latest and greatest features, in the end it's not a huge leap forward from what you'll get with the less expensive Hero 7 Black. It's last year's model and has almost all the same features -- including HyperSmooth image stabilization, the killer feature for this model. There are a handful of other differences like a better user interface, more shooting options such as 1080p at 240 frames per second, vertical video and livestreaming straight from the camera. That said, the differences between the Hero 7 Black and discontinued Hero 6 Black aren't that great either, so you might want to keep an eye out for deals on that as the holidays approach. Read our GoPro Hero7 Black preview.
This company should not be allowed to trade. They have NO customer service department and it is impossible to speak to anyone. Be warned. It is like dealing with a robot who knows only one word. They are a disgrace. I purchased a HERO8 on 3rd Dec and was told 3 day delivery. There confirmation email said I would be contacted when it was shipped. There was no tracking info or contact details on the email. It is now the 9th Dec and nothing. I'm going to have to get PayPal to refund
You can't speak directly to them you have to request a call back which tells you within 2-5 mins your lucky if you get a call back the same day it's usually a day later. Would not recommend anyone buy from them . Customer service is nil, and when you do speak to someone they are like robots and think the situation is funny and laugh down the phone. Not happy. No product, no refund and an upset daughter missing her birthday presents. Doesn't look like it will be resolved before Xmas. Just wish I saw the reviews on them before purchasing online. I would have got the same deal at John Lewis or Currys.

What comes with the GoPro 7?


First of all, the camera itself is physically different from last year's version. Most notably, the Hero 8 now has the mounting fingers built in (meaning, the "pins" that slide into the top of a pole). This means you'll no longer need a "frame" mount to connect it to accessories. This also means easy access to the battery and memory card at all times. Another perk is that this reduces the total footprint of the camera when mounted.
14 days later I still hadn’t heard anything, still no money taken from my account and still no news on my camera. I contacted support again who said I should have contacted them BEFORE the 14 days were up so they could follow up on my order. I asked them to check their records as that is exactly what I did, on 6th December. For this mishap they shipped me a free handler (which by some miracle arrived 2 days later). Still no news on the camera but I was assured an escalation was placed on my case so I trusted the process.

What is the best DSLR camera?


Most GoPro cameras can film in 4K (3840 x 2160), but older models are limited to standard HD (1920 x 1080). Premium models can film in 4K at higher frame rates like 60 frames per second (fps), which results in smoother, more realistic video. If you need superior 4K video quality, you’ll need to look at the more expensive GoPro cameras, but if you need great but not amazing video, you can save a decent amount of money by getting a prior-generation model that records in HD.
However, dumbing down the features while using the same touch-based interface has created some oddities. Trying out the Hero after using one of its more capable siblings feels like returning to your hometown after being away for a while, only to find everyone has closed up shop. All the buildings are still there, but many of them are simply empty. The user interface is the exact same as the Hero5/Hero6 Black, but tapping on some settings loads menus with a just a single choice where the other cameras had many.
To keep the internals of the camera free of water, GoPro has more greatly reinforced the battery, microSD and connection port covers compared to previous models to keep them sealed. A little effort is required to access the micro-HDMI and new USB Type-C charging port in particular, since you need to depress a fiddly release button on the side to open the catch before sliding it open.
Typically, this is the part where I would say something like "GoPro's only real competition is itself." Of course, there's the Sony Action Cam line, which has some dedicated followers but isn't quite as versatile as a GoPro, thanks to fewer mounts and the slim-but-tall form factor. There's now a new rival from DJI. I already thought the Hero 7 was a better overall camera than the Osmo Action, despite strong competition on the stabilization front (and that second, forward-facing "selfie" screen). The Hero 8 just makes that decision a little clearer.
Much like Band-Aids or Kleenex, GoPro makes products so good that their brand name is synonymous with the product itself. GoPro’s portable video cameras set the standard for action cameras: they’re durable enough to withstand just about any outdoor activity, they’re easy enough for anyone to use, and they include features typically reserved for far pricier cameras.

Are Gopros waterproof?


If you read the terms of the trade up programme it states that the money will be “held” in your account while they review your trade in. They hadn’t charged me for anything so on the 6th December I contacted them just to see when the money would leave my account and concerned about meeting the Christmas delivery dates. I was told that as the terms state the new product will ship within 14 days there is nothing that can be done until then. I thought that was fair enough as they had a clear SLA.
It's a simple idea, but one that makes you feel more confident you're in the right mode in a given situation. When I was heading out to ride an electric skateboard, for example, I would tap Activity. Later on a hike, I chose Standard as I was shooting mostly scenic or static shots. Beforehand I would often just leave the camera on 1080p/60 as my go-to. That worked fine, but having the taller shot of Activity while riding definitely makes it feel more engaging. The thing is, I knew this before but would either forget or think 1080 was fine and just stick with that.
It’s not all perfect, though. My issues with the touchscreen responsiveness still remain, even though there have been firmware updates since my original review – some of which were supposedly designed to address the issue. Sometimes taps at the screen aren’t registered, but more often my problem was with swiping into the screen from the edges. This is something GoPro seems to have now improved in the Hero 6 Black.

waterproof camera

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