I ordered an item on their website and paid through Paypal. Ten days later no product. I contacted them and they have no record of the order, despite payment being taken and an invoice number being recorded on the payment. Now they are questioning if I really placed the order - despite receiving a copy of the paypal email confirmation and the invoice number. GoPro plus membership means nothing - except they take €5 from you each month. I am happy with the GoPro max I bought in Dixons - but the company and their customer support is dreadful.
Frankly, we’re not bothered by the lack of 4K or high frame rates. For what action cameras are typically tasked with, 1080p is just fine — it’s the content that matters, not the pixels. Yes, we enjoy having the option for 4K when it’s there, but if you’re a casual user, you probably don’t need to worry about this. What’s more, 1080p means you can fit more footage onto the same MicroSD card, and it will take up less space on your phone or computer when you transfer it. This isn’t just a positive side-effect; it could be a real advantage for some users — the same users who would choose to set their Hero5 or Hero6 cameras to 1080p mode for this reason.
GoPro’s entry-level camera for 2018 is its least exciting to date, but that’s kind of the point. It’s a no-frills action camera that emphasizes simplicity and ease-of-use over raw power, and it bears an equally no-frills name: Hero — no number, no color. It lacks the high-end specifications of the Hero6 Black, and is even outclassed by 2016’s Hero5 Black, but at $200, it brings core aspects of GoPro’s current Hero family to the lowest price yet.

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Inexpensive: Between $200 and $300, you’ll find GoPro cameras that are perfect for most people. There are great 1080p models and some decent 4K models in this price range, and if you’re willing to look at last-generation models, you’ll find a lot to like here. If you absolutely need bleeding-edge features like spherical capture or live streaming, you’ll need to look at more expensive models, but if you just want an action camera that can take gorgeous video and go just about anywhere, you don’t need to spend more than $300.
For a company known for its camera drones, DJI got a lot right with its first action cam. One of its stand-out features is its front color screen. It might be small, but it's enough to make sure you're centered in the shot when the camera lens is facing you. The view can be switched with a voice control. It's also waterproof and rugged with removable lens covers, it has great electronic image stabilization, shoots HDR video and has customizable presets so you can get to the shooting modes you want without diving into menus. Read our DJI Osmo Action preview.
Terrible customer service. I ordered the Hero 8 twice as he first order was cancelled by them. They told me there was a problem with my billing address, so I fixed that issue. After that, I did another order. However, they cancelled the order again. So, I reached out to them again to see what the problem was this time. Turned out they couldn't answer me that either and they have no visibility in why it got cancelled. I figured that I wouldn't get the cam on time for my upcoming trip, which was already very disappointing and annoying. Worse than that was that they don't really seem to care if I am or am not able to order from their website. I mean what am I supposed to do differently in my orderings if they keep cancelling them and not even the company itself can tell why.
The brand new Hero 4's are even more powerful, hence the hefty price of 5 bills with the HERO4 black. They come in either a Black or Silver Edition; however, there's also a new budget-friendly choice called the "HERO" which has some essential features to work with at around $130. I love the fact that GoPro brought this into the market to give us a choice -- i'll be buying a few of my friends one for Christmas.

Can you take still pictures with GoPro?


Image quality, while good for a small action camera, is another area where a camcorder or interchangeable lens camera will come out ahead. Mirrorless cameras and DSLRs use significantly larger imaging sensors, which capture more light and thus lead to superior image quality, particularly when you have to shoot in low light conditions. But even small-sensor camcorders benefit from built-in zoom lenses, which offer a variety of perspectives without cropping the image, as a GoPro does when selecting narrower fields of view.

14 days later I still hadn’t heard anything, still no money taken from my account and still no news on my camera. I contacted support again who said I should have contacted them BEFORE the 14 days were up so they could follow up on my order. I asked them to check their records as that is exactly what I did, on 6th December. For this mishap they shipped me a free handler (which by some miracle arrived 2 days later). Still no news on the camera but I was assured an escalation was placed on my case so I trusted the process.


Terrible customer service. I ordered the Hero 8 twice as he first order was cancelled by them. They told me there was a problem with my billing address, so I fixed that issue. After that, I did another order. However, they cancelled the order again. So, I reached out to them again to see what the problem was this time. Turned out they couldn't answer me that either and they have no visibility in why it got cancelled. I figured that I wouldn't get the cam on time for my upcoming trip, which was already very disappointing and annoying. Worse than that was that they don't really seem to care if I am or am not able to order from their website. I mean what am I supposed to do differently in my orderings if they keep cancelling them and not even the company itself can tell why. 

Which GoPro should I buy 2019?


Two new features -- Digital Lenses and Capture Presets -- make their debut on the Hero 8. Both are really shortcuts to existing things, but like everything else on this camera, they do a good job making things easier to use and understand. In short, Digital Lenses is a new home for all the different fields of view settings (SuperView, Wide, Linear and -- new for the Hero 8 -- Narrow) while Capture Presets are exactly what they sound like: preset settings for popular use cases. (You can also define and save your own.)

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