I have bought gopro hero8 and from the box it has major difficulty connecting with my iphone 11pro.. i have purchased PLUS membership to be dealt with quicker.. no such thing for over a week i am trying to rich the support, it always gives me message that all agents are busy and try again later. like.. WHAT???? there's no way to get in touch with them!!! Also they DID called me back the first time around i've posted same issue i've been trying to get resolved daily.. after 16 hours where it was 7:30 am in UK where I'm based. I should have really go for osmo action instead. GoPro has no acccessible product support now i'm stuck cant even contact them for a refund. I should've bought it on amazon instead of directly from them.
GoPro is leading the charge toward consumer-created virtual reality (VR) environments, and their first VR-ready cameras make it happen with what they’ve dubbed “spherical capture,” which is pretty accurate, given the 360° field of view they record. VR is still a nascent technology, but it’s definitely the future. If you’re an early adopter, you’ll want to pick up a GoPro with spherical capture.
To get right to the point of my writing: I can't give you a definite answer. What I can definitely tell you right now is that we are to focus on the GoPro HERO4 and HERO3+'s (and I will touch base on a few HERO2 and original 3's as well), as it is the best technology and provides options for numerous consumers. With the recent announcement of the HERO4's especially, we'll tackle the main features of those to help you decide if that hefty price is worth it.
The Hero 7 Silver also has a lower-end 10-megapixel sensor. Its 4K footage doesn’t look as sharp to detailed as the Black models, and that’s down to the quality and size of the sensor, not just its resolution. You also miss out on RAW photo capture, the Black series’ super-effective HyperSmooth stabilisation (it does have electronic stabilisation, though) and 60fps 4K shooting.

What is the best software for editing GoPro videos?


Thanks to GoPro’s great mobile app and QuikStories, the new Hero is our favorite entry-level action camera. However, you can find more features — like 4K video — in the first-generation Yi 4K camera, which can be found online for as low as $180. Hero5/Hero6 Black owners may also want to consider picking up the Hero5 Session while it is still on store shelves, which matches the new Hero’s price but includes more advanced features — albeit, without a touchscreen.

You get many of the same shooting modes you'd find on a GoPro device, such as time-lapse photos and videos and slow motion footage at 1080p at 240 fps, and there's even a Drive mode so you can use it as a dash cam when plugged into your car, automatically turning on when you start your car and off when you stop it. It's not waterproof on its own, but a dive housing is included as well as several mounts, two batteries and a charger that simultaneously powers up both packs. It also has built-in Wi-Fi so you can connect to a smartphone and use an app to control the camera and transfer your shots for sharing.

What kind of SD cards do GoPros use?


The reason I ask what you will be using it for is to determine which set of features you need. If you're going to be using it for simpler activities, don't go all out for a Black edition with a 60fps, 1080p cam (all HERO3's are 1080p, anyways). The reason the Black Edition is so expensive is because of the crazy quality it has, and if you're using it for a more simple basis I wouldn't worry about the difference. The Silver or even White is perfectly fine for you. The main difference between these two is the white's camera has a 5 megapixels with 3fps burst while the silver is 11 megapixels with a 10 fps burst -- is that worth $100 to you?
This digital ghost town extends to the mobile app, where, again, you’re given the illusion of having more options than you actually do. For example, put the camera into time-lapse mode and you will see what looks like the option to change the shooting interval. However, bringing up the interval menu reveals the default, 0.5-second option as the only option. It’s the exact same story in burst photo mode: You can open the burst rate menu, but 10 fps is the only setting you’ll find.

and today my contact with agent support give me comment - I can not find Your cases numbers??? I got every transcript from my chat. now it's time to go to police, as this comapny took 300+euros, and don't even care about return them. no proof of transaction, every agent put some "note, urgent flag" on this case, yet noone give a s... about it. I did not recive any update!
The HERO4's come with only a few mounts and do not come with Wi-Fi accessories because it's built-in! If you're looking at getting a brand new GoPro and the best of the best, the HERO4 is what you need to look at. In our opinion, the Black Edition at $500 retail is a bit steep and is geared more towards movie makers and professional studios. What we found interesting was the fact that the Silver Edition has a built-in LCD but the Black does not. Is this important to you? Also, the 4K cinema at 30fps with the Black Edition is crazy; however, it eats up a lot of battery. The Silver Edition films in perfect 1080p which is the standard for most playback devices, so going with the Silver as opposed to the Black is more recommended in our opinion.

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Unfortunately, that narrow focus means the Hero goes without all of the advanced features found on higher-end GoPros. This isn’t inherently bad for its target user, but it does mean that experienced users no longer have a lower cost option that will play well with their Hero5 or Hero6 Black cameras. The new Hero doesn’t have the resolution or ProTune settings to match the quality of footage from the other two.
You can't speak directly to them you have to request a call back which tells you within 2-5 mins your lucky if you get a call back the same day it's usually a day later. Would not recommend anyone buy from them . Customer service is nil, and when you do speak to someone they are like robots and think the situation is funny and laugh down the phone. Not happy. No product, no refund and an upset daughter missing her birthday presents. Doesn't look like it will be resolved before Xmas. Just wish I saw the reviews on them before purchasing online. I would have got the same deal at John Lewis or Currys.
We suppose it was easier for GoPro to simply remove options from the menus rather than recode the software to take away the menus entirely, but it does make the Hero’s interface feel a bit like a rush job. It’s also just confusing, and initially led us to believe there was something wrong with our review unit or that it needed a firmware update. Imagine being handed a menu at a restaurant with a single item on it, and then your waiter asking if you needed some time to make a decision.

For a company known for its camera drones, DJI got a lot right with its first action cam. One of its stand-out features is its front color screen. It might be small, but it's enough to make sure you're centered in the shot when the camera lens is facing you. The view can be switched with a voice control. It's also waterproof and rugged with removable lens covers, it has great electronic image stabilization, shoots HDR video and has customizable presets so you can get to the shooting modes you want without diving into menus. Read our DJI Osmo Action preview.


I ordered an item on their website and paid through Paypal. Ten days later no product. I contacted them and they have no record of the order, despite payment being taken and an invoice number being recorded on the payment. Now they are questioning if I really placed the order - despite receiving a copy of the paypal email confirmation and the invoice number. GoPro plus membership means nothing - except they take €5 from you each month. I am happy with the GoPro max I bought in Dixons - but the company and their customer support is dreadful.
Unfortunately, that narrow focus means the Hero goes without all of the advanced features found on higher-end GoPros. This isn’t inherently bad for its target user, but it does mean that experienced users no longer have a lower cost option that will play well with their Hero5 or Hero6 Black cameras. The new Hero doesn’t have the resolution or ProTune settings to match the quality of footage from the other two.
Terrible customer service. I ordered the Hero 8 twice as he first order was cancelled by them. They told me there was a problem with my billing address, so I fixed that issue. After that, I did another order. However, they cancelled the order again. So, I reached out to them again to see what the problem was this time. Turned out they couldn't answer me that either and they have no visibility in why it got cancelled. I figured that I wouldn't get the cam on time for my upcoming trip, which was already very disappointing and annoying. Worse than that was that they don't really seem to care if I am or am not able to order from their website. I mean what am I supposed to do differently in my orderings if they keep cancelling them and not even the company itself can tell why.

GoPro HERO6 Black


Not needing to worry about dropping the Hero 5 Black into an accompanying waterproof case is a time-saver you don’t really appreciate until you’re constantly moving around or taking impromptu dips in the middle of a hot and sweaty Vietnam day. It’s a far more seamless experience compared to when I took the Yi 4K Action Camera to Bali last year, for example.
This isn't technically a feature on the camera, as it's in the app, but it so far only works with footage shot on the Hero 8. It's often difficult to keep the camera perfectly level, especially if it's extended on a pole. Your lopsided footage can now be easily (and automatically) fixed in the app. GoPro's app already had a basic leveling tool, but it couldn't help with varying levels of lopsidedness over time.

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Worst of all that is they have pre-authorization over the payments (means I don't have access to that money for the time). I urged them to get into it as I could use that money for the trip I have coming up (remember it was the money of two orderings). They told me then that they don't have a direct contact to their finance department and are not allowed to give me information about how to reach them. They just told me it should take like 2 days for them to deny the payment. It's been 4 days now and still nothing. No money back, no product, no reasons why all that happened and how to fix it. I mean why would a customer service not have contact to like any department within the company?! WORST purchasing experience I've ever had. Regarding customer-service they have to learn and improve like a LOT (should take Amazon, Zappos etc. as a role-model, as they're really concerned about customer experience and in solving your issue).
Although not necessarily the most important component, a defining element of a GoPro is its lens. Rather than using a standard lens, GoPros — like many other action cams — use an extremely wide lens. What this does is increase the amount of scenery you capture in the frame, making it easy to frame your shot. Mount it to your handlebars or the side of your helmet, and you can rest assured that it sees just about anything that happens in front of you.

TimeWarp (GoPro's "hyperlapse" feature) has also been refreshed. This time there's an auto mode that promises to take the guesswork out of which speed your video-lapses are recorded. With the Hero 7, you had to set a speed (2X, 5X, etc.) and see what you got. Now, GoPro claims the camera will use the sensors to detect motion and adjust that speed for you. There's also a "real-time" button on-screen, so you can jump out of TimeWarp into regular video. It's a neat effect, akin to adding a slo-mo section to a regular video.
No, honestly though, who runs GoPro? It’s like some kind of pyramid scheme where they pretend to be a normal online business store, but secretly (or not so secretly) they are just out to swindle money from the people that actually enjoy using their products. Much like most of the people commenting, I’ve had an awful experience with the GoPro ‘support’ team, after being charged twice for an order, being blatantly lied to and misled, I find myself still waiting on my refund for the money they withdrew from my account after 6 weeks and over 15 interactions with the ‘support’ staff. “The refund was processed on the 28th of November, you should have received an email and the money should be in your account” oh ok, that’s funny, there seems to be no money or email and also no mention of this in the past 8-10 conversations I’ve had with the support team since November the 28th. So yeah, don’t ever use their online store for anything, the worst business I’ve ever dealt with by far, they take zero responsibility for any of their actions or inaction and their incompetence is on another level

For a company known for its camera drones, DJI got a lot right with its first action cam. One of its stand-out features is its front color screen. It might be small, but it's enough to make sure you're centered in the shot when the camera lens is facing you. The view can be switched with a voice control. It's also waterproof and rugged with removable lens covers, it has great electronic image stabilization, shoots HDR video and has customizable presets so you can get to the shooting modes you want without diving into menus. Read our DJI Osmo Action preview.
14 days later I still hadn’t heard anything, still no money taken from my account and still no news on my camera. I contacted support again who said I should have contacted them BEFORE the 14 days were up so they could follow up on my order. I asked them to check their records as that is exactly what I did, on 6th December. For this mishap they shipped me a free handler (which by some miracle arrived 2 days later). Still no news on the camera but I was assured an escalation was placed on my case so I trusted the process.

What is the best DSLR camera?


To keep the internals of the camera free of water, GoPro has more greatly reinforced the battery, microSD and connection port covers compared to previous models to keep them sealed. A little effort is required to access the micro-HDMI and new USB Type-C charging port in particular, since you need to depress a fiddly release button on the side to open the catch before sliding it open.

Is GoPro good for photography?


For still-image fans, there's a new LiveBurst photo mode, which is a lot like Apple's Live Photo feature. In this mode, the camera snaps images 1.5 seconds before and after you press the shutter button, increasing your chances of getting a great shot, which you can also share as a short gif-like clip. SuperPhoto (GoPro's HDR mode) also touts improved photo quality in varying light conditions.

What is a good GoPro?


Some groups are poorly managed and lead. I happened to work in one. Lots of politics and lies. Managers were egomaniacs and lie through the tooth. High title inflation. People who don't have leadership skills are all promoted to the managerial position. Salary is nowhere close to Bay area standards. Work was very demanding. Which is positive and negative. It gave me opportunity to learn and if You have family, it... will take Your time off from Your family. HR department is not to the standard in my opinion, given the fact that, the tech industry is human capital intensive. I noticed this, right from the day I joined and right to the last day.

What is the best cheap action camera?


GoPro cameras are known for their premium shooting capabilities, but not all of them hold up underwater. Some options are a bit blurry, while others lack great depth. Always ensure the GoPro you take diving is able to shoot as well underwater as it can on land. A bit of quality difference is not the end of the world, but you want your videos to be as clear as possible.

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