Terrible customer service. I ordered the Hero 8 twice as he first order was cancelled by them. They told me there was a problem with my billing address, so I fixed that issue. After that, I did another order. However, they cancelled the order again. So, I reached out to them again to see what the problem was this time. Turned out they couldn't answer me that either and they have no visibility in why it got cancelled. I figured that I wouldn't get the cam on time for my upcoming trip, which was already very disappointing and annoying. Worse than that was that they don't really seem to care if I am or am not able to order from their website. I mean what am I supposed to do differently in my orderings if they keep cancelling them and not even the company itself can tell why.
Terrible customer service. I ordered the Hero 8 twice as he first order was cancelled by them. They told me there was a problem with my billing address, so I fixed that issue. After that, I did another order. However, they cancelled the order again. So, I reached out to them again to see what the problem was this time. Turned out they couldn't answer me that either and they have no visibility in why it got cancelled. I figured that I wouldn't get the cam on time for my upcoming trip, which was already very disappointing and annoying. Worse than that was that they don't really seem to care if I am or am not able to order from their website. I mean what am I supposed to do differently in my orderings if they keep cancelling them and not even the company itself can tell why.

Which GoPro should I buy 2019?


Thanks to GoPro’s great mobile app and QuikStories, the new Hero is our favorite entry-level action camera. However, you can find more features — like 4K video — in the first-generation Yi 4K camera, which can be found online for as low as $180. Hero5/Hero6 Black owners may also want to consider picking up the Hero5 Session while it is still on store shelves, which matches the new Hero’s price but includes more advanced features — albeit, without a touchscreen.

Much like Band-Aids or Kleenex, GoPro makes products so good that their brand name is synonymous with the product itself. GoPro’s portable video cameras set the standard for action cameras: they’re durable enough to withstand just about any outdoor activity, they’re easy enough for anyone to use, and they include features typically reserved for far pricier cameras.

Are Gopros waterproof?


No, honestly though, who runs GoPro? It’s like some kind of pyramid scheme where they pretend to be a normal online business store, but secretly (or not so secretly) they are just out to swindle money from the people that actually enjoy using their products. Much like most of the people commenting, I’ve had an awful experience with the GoPro ‘support’ team, after being charged twice for an order, being blatantly lied to and misled, I find myself still waiting on my refund for the money they withdrew from my account after 6 weeks and over 15 interactions with the ‘support’ staff. “The refund was processed on the 28th of November, you should have received an email and the money should be in your account” oh ok, that’s funny, there seems to be no money or email and also no mention of this in the past 8-10 conversations I’ve had with the support team since November the 28th. So yeah, don’t ever use their online store for anything, the worst business I’ve ever dealt with by far, they take zero responsibility for any of their actions or inaction and their incompetence is on another level
In return, we have what I think is the most comprehensive GoPro experience yet. All of the updates in the Hero 8 add value and work together in a logical way. The user experience has matured to a place where it is welcoming to new users but doesn't hide the power settings. The result is a camera that puts creativity first -- and that's ultimately what you're spending $399 for. The advent of mods to expand the hardware (albeit with an additional cost) should also mean you get more use out of the Hero 8 over time.
If you're lamenting the lack of hardware upgrades, the Hero 8 still has something for you. Alongside the new camera, GoPro is announcing a line of "mod" accessories, similar to Motorola's Moto Mods. At time of writing, these include a Media mod (a frame with shotgun mic built in, HDMI connectivity, 3.5mm audio in and two cold shoes); a light mod (200 lumens, tuned for video); and a Display mod that adds a fold-out screen so you can frame yourself while looking at the camera. (As a bonus, it has its own battery built-in.) Mods will cost between $49 and $79 each.

What accessories do you need with GoPro?


I am so disappointed at GoPro, they have the worst customer care, with multiple frauds, including the 24hrs contact support for GoPro plus customers which is fake. Refund Frauds I experienced, they claim PayPal payment takes 30 days to refund, which PayPal has denied and said the refund should be instant. Inefficient administration costed me lots of time and money wasted on talking to them trying to resolve issues made by them. Delayed delivery. Untraceable order ID.


Versatility is a more subtle aspect to focus on when purchasing a camera, but it is vital to know what accessories you can use with your GoPro. The devices are known for their mix-and-match capabilities, and that means you need to be able to switch add-ons in and out when you see fit. There are many ways to enhance your underwater experience. Make sure your camera can handle them all.
Versatility is a more subtle aspect to focus on when purchasing a camera, but it is vital to know what accessories you can use with your GoPro. The devices are known for their mix-and-match capabilities, and that means you need to be able to switch add-ons in and out when you see fit. There are many ways to enhance your underwater experience. Make sure your camera can handle them all.
14 days later I still hadn’t heard anything, still no money taken from my account and still no news on my camera. I contacted support again who said I should have contacted them BEFORE the 14 days were up so they could follow up on my order. I asked them to check their records as that is exactly what I did, on 6th December. For this mishap they shipped me a free handler (which by some miracle arrived 2 days later). Still no news on the camera but I was assured an escalation was placed on my case so I trusted the process.

What is the best DSLR camera?


For a company known for its camera drones, DJI got a lot right with its first action cam. One of its stand-out features is its front color screen. It might be small, but it's enough to make sure you're centered in the shot when the camera lens is facing you. The view can be switched with a voice control. It's also waterproof and rugged with removable lens covers, it has great electronic image stabilization, shoots HDR video and has customizable presets so you can get to the shooting modes you want without diving into menus. Read our DJI Osmo Action preview.

To be clear, we’re not actually disappointed with the lack of options — just their presentation. If you’re an absolute beginner and, say, you want to make a time-lapse video, not having a choice over the shooting interval is a good thing. It’s liberating. Just put it into time-lapse mode and call it good. Experienced users know how to calculate the proper interval based on the total duration of the shot, the playback frame rate of the video, and the final runtime they want to end up with (yes, using math — gross). But if you just want a quick and fun time-lapse, you shouldn’t have to worry about any of that.

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If you read the terms of the trade up programme it states that the money will be “held” in your account while they review your trade in. They hadn’t charged me for anything so on the 6th December I contacted them just to see when the money would leave my account and concerned about meeting the Christmas delivery dates. I was told that as the terms state the new product will ship within 14 days there is nothing that can be done until then. I thought that was fair enough as they had a clear SLA.

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The GoPro camera was originally designed by current CEO Nick Woodman as a compact means to capture photos and videos of him surfing. While the devices are often still used for this purpose, the company has come a long way in the 15 years since its initial inception, and GoPro cameras are now used by all manner of extreme athletes and adventurers, in addition to more casual users.

What is the best GoPro App?


Although not necessarily the most important component, a defining element of a GoPro is its lens. Rather than using a standard lens, GoPros — like many other action cams — use an extremely wide lens. What this does is increase the amount of scenery you capture in the frame, making it easy to frame your shot. Mount it to your handlebars or the side of your helmet, and you can rest assured that it sees just about anything that happens in front of you.

I ordered a GoPro at the beginning of October with their trade in deal (send in your old camera and get 25% off go pro hero 7 silver). I sent my old camera off and a few days later got an email from GoPro saying the payment could not be processed so I called them up to sort it out and they told me my order had been cancelled. The next day, I ordered another GoPro hero 7 in silver with my student discount. The following week I check my bank account and they have taken out payments for 2 orders! I called them up and they said they could not do anything about it as both orders had been shipped, I would have to return one and get a refund with the 30 day money back guarentee. I did that and was told I would get my refund within 7-21 days... It's now been OVER A MONTH and I havn't got my refund.
You get many of the same shooting modes you'd find on a GoPro device, such as time-lapse photos and videos and slow motion footage at 1080p at 240 fps, and there's even a Drive mode so you can use it as a dash cam when plugged into your car, automatically turning on when you start your car and off when you stop it. It's not waterproof on its own, but a dive housing is included as well as several mounts, two batteries and a charger that simultaneously powers up both packs. It also has built-in Wi-Fi so you can connect to a smartphone and use an app to control the camera and transfer your shots for sharing.

What kind of SD cards do GoPros use?


You can't speak directly to them you have to request a call back which tells you within 2-5 mins your lucky if you get a call back the same day it's usually a day later. Would not recommend anyone buy from them . Customer service is nil, and when you do speak to someone they are like robots and think the situation is funny and laugh down the phone. Not happy. No product, no refund and an upset daughter missing her birthday presents. Doesn't look like it will be resolved before Xmas. Just wish I saw the reviews on them before purchasing online. I would have got the same deal at John Lewis or Currys.
The GoPro Hero isn’t the camera for power users, and current Hero Black-series owners may find it difficult to integrate Hero footage with those from the more advanced siblings, but first-time action camera buyers and casual users will find a lot to love. The Hero represents a carefully curated selection of features designed to get you up and running as quickly as possible. While at times we found its limitations to be frustrating, more often than not, we appreciated its simplicity.

Terrible company, thought it was best to buy direct from GoPro rather than Currys or john Lewis. What a mistake that was. I ordered the black Friday deal for the hero 8. Had an email saying it was delivered on the 4th and signed for by me. I wasn't there, no one was home none of my neighbours have signed for it. Taken over a week for them to look into it and there response was great news you received your package and included the same tracking details as I previously had. But not got it, not signed for it, and they don't seem much use in resolving the issue.

How do I connect my GoPro to my desktop?


GoPro cameras are great for hands-free, point-of-view recording — but that doesn’t mean they can replace a camcorder or larger DSLR or mirrorless camera. For advanced users, a GoPro’s lack of fully manual control may be problematic (you can set exposure compensation using the Protune feature, but you have no direct control over aperture and shutter speed). The lack of buttons and dials also means you’ll have to rely on the touchscreen or your smartphone to make changes, which is fine for set-it-and-forget-it adventure filming, but isn’t great if you need to make adjustments on the fly.
This company should not be allowed to trade. They have NO customer service department and it is impossible to speak to anyone. Be warned. It is like dealing with a robot who knows only one word. They are a disgrace. I purchased a HERO8 on 3rd Dec and was told 3 day delivery. There confirmation email said I would be contacted when it was shipped. There was no tracking info or contact details on the email. It is now the 9th Dec and nothing. I'm going to have to get PayPal to refund
GoPro continue to produce innovative and ever more durable and remarkable cameras on a regular basis and as their product line grows, no doubt the number of accessories available for those cameras will grow too. We hope you found this information helpful and be sure to stop back regularly for more product reviews, guides and information from gearhungry.com.

14 days later I still hadn’t heard anything, still no money taken from my account and still no news on my camera. I contacted support again who said I should have contacted them BEFORE the 14 days were up so they could follow up on my order. I asked them to check their records as that is exactly what I did, on 6th December. For this mishap they shipped me a free handler (which by some miracle arrived 2 days later). Still no news on the camera but I was assured an escalation was placed on my case so I trusted the process.

Is there a GoPro app for Macbook?


For still-image fans, there's a new LiveBurst photo mode, which is a lot like Apple's Live Photo feature. In this mode, the camera snaps images 1.5 seconds before and after you press the shutter button, increasing your chances of getting a great shot, which you can also share as a short gif-like clip. SuperPhoto (GoPro's HDR mode) also touts improved photo quality in varying light conditions.
Although obvious, I put this here first because this is one of the most important factors when purchasing your camera. The HERO3 has three editions (white, silver and black), ranging from $199 - $399 (prices continue to drop annually as newer versions are released -- we'll keep you updated on those). The HERO2's are at the bottom of this gap, but aren't as "new" and lack some features the 3's have (they're discontinued at this point but can be found on the net here and there).
For still-image fans, there's a new LiveBurst photo mode, which is a lot like Apple's Live Photo feature. In this mode, the camera snaps images 1.5 seconds before and after you press the shutter button, increasing your chances of getting a great shot, which you can also share as a short gif-like clip. SuperPhoto (GoPro's HDR mode) also touts improved photo quality in varying light conditions.
You get many of the same shooting modes you'd find on a GoPro device, such as time-lapse photos and videos and slow motion footage at 1080p at 240 fps, and there's even a Drive mode so you can use it as a dash cam when plugged into your car, automatically turning on when you start your car and off when you stop it. It's not waterproof on its own, but a dive housing is included as well as several mounts, two batteries and a charger that simultaneously powers up both packs. It also has built-in Wi-Fi so you can connect to a smartphone and use an app to control the camera and transfer your shots for sharing.

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