Terrible customer service. I ordered the Hero 8 twice as he first order was cancelled by them. They told me there was a problem with my billing address, so I fixed that issue. After that, I did another order. However, they cancelled the order again. So, I reached out to them again to see what the problem was this time. Turned out they couldn't answer me that either and they have no visibility in why it got cancelled. I figured that I wouldn't get the cam on time for my upcoming trip, which was already very disappointing and annoying. Worse than that was that they don't really seem to care if I am or am not able to order from their website. I mean what am I supposed to do differently in my orderings if they keep cancelling them and not even the company itself can tell why.

How do I download GoPro app to my computer?


If you're lamenting the lack of hardware upgrades, the Hero 8 still has something for you. Alongside the new camera, GoPro is announcing a line of "mod" accessories, similar to Motorola's Moto Mods. At time of writing, these include a Media mod (a frame with shotgun mic built in, HDMI connectivity, 3.5mm audio in and two cold shoes); a light mod (200 lumens, tuned for video); and a Display mod that adds a fold-out screen so you can frame yourself while looking at the camera. (As a bonus, it has its own battery built-in.) Mods will cost between $49 and $79 each.
GoPro cameras are great for hands-free, point-of-view recording — but that doesn’t mean they can replace a camcorder or larger DSLR or mirrorless camera. For advanced users, a GoPro’s lack of fully manual control may be problematic (you can set exposure compensation using the Protune feature, but you have no direct control over aperture and shutter speed). The lack of buttons and dials also means you’ll have to rely on the touchscreen or your smartphone to make changes, which is fine for set-it-and-forget-it adventure filming, but isn’t great if you need to make adjustments on the fly.

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Back when the Hero 5 came out, the big news was that you no longer needed the waterproof housing (which most people used all the time as it also protected the lens). This made the camera much smaller and more lightweight. With the Hero 8, someone had the bright idea of building the "fingers" that you use to mount the GoPro into accessories right into the camera itself. Turn the Hero 8 upside down and there they are, lying flat and waiting for you to flip them out.
But it’s not only the lens lending credit to the impressive video GoPros capture. GoPro’s new Hero6 Black captures 4K video at 60 frames per second (fps) and Full HD 1080 at up to 240 fps. This isn’t just impressive for such a small camera — few interchangeable lens models have achieved 4K/60, with the $2,000 Panasonic Lumix GH5 being the first. As for still photography, the Hero6 shoots 12-megapixel images with features such as WDR (wide-dynamic range, GoPro’s lingo for high-dynamic range or HDR) and RAW file capture. And a new image processor — a first for GoPro cameras — helps improve performance and image stabilization. GoPro has managed to put all of this into a camera that’s not much larger than most DSLR batteries.

Most GoPro cameras can film in 4K (3840 x 2160), but older models are limited to standard HD (1920 x 1080). Premium models can film in 4K at higher frame rates like 60 frames per second (fps), which results in smoother, more realistic video. If you need superior 4K video quality, you’ll need to look at the more expensive GoPro cameras, but if you need great but not amazing video, you can save a decent amount of money by getting a prior-generation model that records in HD.
Much like Band-Aids or Kleenex, GoPro makes products so good that their brand name is synonymous with the product itself. GoPro’s portable video cameras set the standard for action cameras: they’re durable enough to withstand just about any outdoor activity, they’re easy enough for anyone to use, and they include features typically reserved for far pricier cameras.
For still-image fans, there's a new LiveBurst photo mode, which is a lot like Apple's Live Photo feature. In this mode, the camera snaps images 1.5 seconds before and after you press the shutter button, increasing your chances of getting a great shot, which you can also share as a short gif-like clip. SuperPhoto (GoPro's HDR mode) also touts improved photo quality in varying light conditions.
Some advice - the process has obviously fallen over somewhere and someone at go-pro knows what’s happened. Train your staff better in customer service and advise your customers of the problem. I would be a lot more tolerant if you could say we’re sorry there was a problem verifying your trade in, we’ll work on it and try as hard as we can to get you this before Christmas.... that is all that was required. The frustration for most customers is being left clueless with the feeling that no one is really taking ownership of their case.
The tech CEOs' year of reckoningThere was no reckoning, they got away with it and they will continue to get away with it, money talks and that is all what the shareholders care about and yes it is up to us to do something but are we???? most people are numb and have other things in their lives that is taking every minute of their day to really care about if FB lets false political ads on its platform, I am not a pessimist but things will not change any time soon, it will probably get worse before something happens to change it for the better.
Although not necessarily the most important component, a defining element of a GoPro is its lens. Rather than using a standard lens, GoPros — like many other action cams — use an extremely wide lens. What this does is increase the amount of scenery you capture in the frame, making it easy to frame your shot. Mount it to your handlebars or the side of your helmet, and you can rest assured that it sees just about anything that happens in front of you.
Internally, the Hero uses a 10MP sensor and video resolution is limited to Full HD 1080p. That’s right, no 4K here. (It does offer a 1440p mode, but this forces the camera into a 4:3 aspect ratio.) Frame rate can be set to either 30 or 60 frames per second (fps); there’s no 24 fps option, nor is there the ability to shoot higher frame rates at lower resolutions like the Black-series cameras can. In fact, there are no lower resolutions at all; the Hero can’t shoot in 960p, 720p, 480p, or anything else below 1080p.

The Hero 7 Silver also has a lower-end 10-megapixel sensor. Its 4K footage doesn’t look as sharp to detailed as the Black models, and that’s down to the quality and size of the sensor, not just its resolution. You also miss out on RAW photo capture, the Black series’ super-effective HyperSmooth stabilisation (it does have electronic stabilisation, though) and 60fps 4K shooting.

How much is a waterproof GoPro?


First of all, the camera itself is physically different from last year's version. Most notably, the Hero 8 now has the mounting fingers built in (meaning, the "pins" that slide into the top of a pole). This means you'll no longer need a "frame" mount to connect it to accessories. This also means easy access to the battery and memory card at all times. Another perk is that this reduces the total footprint of the camera when mounted.
Somehow the cancellation of the original camera order failed so I later on received both cameras and was charged for both. Naturally I contacted them and as requested sent one of them back in order to receive the £285 of the £570 I just spent. By tracking the return I saw it was delivered back to them safely. After waiting for a month I realised that I never was given back the refund and instead had been charged another £285.... I have at this been charged £855 for one GoPro Hero8.

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First of all, the camera itself is physically different from last year's version. Most notably, the Hero 8 now has the mounting fingers built in (meaning, the "pins" that slide into the top of a pole). This means you'll no longer need a "frame" mount to connect it to accessories. This also means easy access to the battery and memory card at all times. Another perk is that this reduces the total footprint of the camera when mounted.
I'll never buy a gopro ever again. The worst company I have ever used. Ordered a gopro 3 months ago, still not delivered, told me they issued a refund on a date before I actually bought it (figure that one out) then remembered they didn't issue a refund, now refusing to refund my tax money (what the actual fk), won't give me my trade in camera back, won't honour my original order and will only give me a discount if I buy their most expensive camera?? Absolute con artists
TimeWarp (GoPro's "hyperlapse" feature) has also been refreshed. This time there's an auto mode that promises to take the guesswork out of which speed your video-lapses are recorded. With the Hero 7, you had to set a speed (2X, 5X, etc.) and see what you got. Now, GoPro claims the camera will use the sensors to detect motion and adjust that speed for you. There's also a "real-time" button on-screen, so you can jump out of TimeWarp into regular video. It's a neat effect, akin to adding a slo-mo section to a regular video.
The only real problem is the size of the on-screen button. GoPro increased the size during my testing. (It was initially teeny tiny; now it's wider, but it could still be taller.) And if your GoPro's display has gone to sleep, you'll need to tap it once to wake it, then peck the button (and then peck it again to switch it off). If something cool happens spontaneously, and you want to catch it in real time, you're probably going to miss it.

Sign up for a cloud-based service. All GoPro cameras are set up to transfer photo and video files to your computer or smartphone, but if you’re serious about backing up your content, consider subscribing to a cloud-based backup service. Cloud-based services, such as GoPro Plus, safely keep copies of your media files and allow you to access them from other devices as needed, which can be a lot more convenient than carrying all of your content around with you on your phone.
For still-image fans, there's a new LiveBurst photo mode, which is a lot like Apple's Live Photo feature. In this mode, the camera snaps images 1.5 seconds before and after you press the shutter button, increasing your chances of getting a great shot, which you can also share as a short gif-like clip. SuperPhoto (GoPro's HDR mode) also touts improved photo quality in varying light conditions.

And sure, those options could include your waterproof and crack-resistant smartphone, but keep in mind that the best action camera is designed for this kind of shooting. Plus, just because your phone is tougher, it doesn't mean you should risk losing or damaging the thing that keeps you connected to work, family and friends. It's also way easier to mount one of these to your body, car, bike or anything else than your phone. 
From the lawsuit:The Ring system is Wi-Fi enabled, meaning that it will not work without internet connectivity. Once connected, however, any internet device can be seen by the on-line community, making it incumbent upon its manufacturer to design the device such that it can be properly secured for only intended use.Wifi enabled and Internet connected are two different things. Also the idea that 'any internet device can be seen by the on-line community' is like saying any car in a garage, could be driven by anyone with a license simply by virtue of it being a 'car'. Uhm, no. You need to get into the garage. People don't put their Ring devices on 'the internet'. They put them on their local networks, behind a router. Ring's problems are mainly that they don't force 2FA, allow more than one login to an account (HUGE issue) and allow continual failed logins without locking the account after a set number of attempts (Also HUGE issue, if not the WORST offense). But sadly the lawsuit barely mentions the latter two and instead focuses almost solely on the 2FA issue, which is where they are going to end up losing.Anyone can bring a suit up about ANYTHING and any lawyer will take it, because they usually don't do it on a pro bono basis so they get paid no matter what. But if you're going to sue Ring for negligence, at least hire a lawyer who knows what to sue them for. I'm not a fan of Ring, but these guys are barking up the wrong tree.
This is the best single-lens action cam you can get from GoPro at the moment in features and performance. Compared with the Hero 7 Black, there are a lot of feature tweaks and updates that make it just generally easier to use and a better camera, regardless of what you're shooting. But for those who use a GoPro regularly, things like the redesigned waterproof body that allows you to attach the camera directly to GoPro mounts, a customizable interface with shooting presets and improved image stabilization all add up to a worthwhile update. The lens is now made with Gorilla Glass that's twice as impact-resistant as the glass on past Hero models. Read about the GoPro Hero 8 Black.
Image quality, while good for a small action camera, is another area where a camcorder or interchangeable lens camera will come out ahead. Mirrorless cameras and DSLRs use significantly larger imaging sensors, which capture more light and thus lead to superior image quality, particularly when you have to shoot in low light conditions. But even small-sensor camcorders benefit from built-in zoom lenses, which offer a variety of perspectives without cropping the image, as a GoPro does when selecting narrower fields of view.

Can a GoPro zoom?


This digital ghost town extends to the mobile app, where, again, you’re given the illusion of having more options than you actually do. For example, put the camera into time-lapse mode and you will see what looks like the option to change the shooting interval. However, bringing up the interval menu reveals the default, 0.5-second option as the only option. It’s the exact same story in burst photo mode: You can open the burst rate menu, but 10 fps is the only setting you’ll find.
Somehow the cancellation of the original camera order failed so I later on received both cameras and was charged for both. Naturally I contacted them and as requested sent one of them back in order to receive the £285 of the £570 I just spent. By tracking the return I saw it was delivered back to them safely. After waiting for a month I realised that I never was given back the refund and instead had been charged another £285.... I have at this been charged £855 for one GoPro Hero8. 

Worst of all that is they have pre-authorization over the payments (means I don't have access to that money for the time). I urged them to get into it as I could use that money for the trip I have coming up (remember it was the money of two orderings). They told me then that they don't have a direct contact to their finance department and are not allowed to give me information about how to reach them. They just told me it should take like 2 days for them to deny the payment. It's been 4 days now and still nothing. No money back, no product, no reasons why all that happened and how to fix it. I mean why would a customer service not have contact to like any department within the company?! WORST purchasing experience I've ever had. Regarding customer-service they have to learn and improve like a LOT (should take Amazon, Zappos etc. as a role-model, as they're really concerned about customer experience and in solving your issue).
This company should not be allowed to trade. They have NO customer service department and it is impossible to speak to anyone. Be warned. It is like dealing with a robot who knows only one word. They are a disgrace. I purchased a HERO8 on 3rd Dec and was told 3 day delivery. There confirmation email said I would be contacted when it was shipped. There was no tracking info or contact details on the email. It is now the 9th Dec and nothing. I'm going to have to get PayPal to refund

What is the best action camera?


I'll never buy a gopro ever again. The worst company I have ever used. Ordered a gopro 3 months ago, still not delivered, told me they issued a refund on a date before I actually bought it (figure that one out) then remembered they didn't issue a refund, now refusing to refund my tax money (what the actual fk), won't give me my trade in camera back, won't honour my original order and will only give me a discount if I buy their most expensive camera?? Absolute con artists

Some GoPro cameras have user-replaceable batteries, and some don’t. If you need a camera for camping or several days away from home, you’re going to want the former. If you buy a GoPro camera with a swappable battery, you can keep extras with you, so you’ll never miss filming the perfect moment. On the other hand, if you’ll only be using your camera for an hour or two at a time, you can save money by getting a model without a user-replaceable battery.
GoPro made something of a comeback with the Hero 7 Black, and the Hero 8 builds on that success. While the core camera remains the same, the whole user experience feels much more refined. Some users will be bummed their filters are no longer compatible, and we’d always appreciate better battery life. Most importantly, the Hero 8 increases the odds of your footage being worth sharing, and that’s what it’s all about.
I contacted support who said there was nothing they could do and the problem was with the courier. Well given that I’ve had no confirmation and no money taken from my account I’m assuming you haven’t got to the courier stage yet. They placed an escalation on my case but advised me support aren’t in charge of escalations and couldn’t tell me who was. They couldn’t advise me when I would hear back, when my camera would be delivered or if my camera would be here before Christmas and they are now closed for the weekend - fantastic.
Look online for GoPro videos. If you’re having trouble deciding between GoPro cameras, look online for sample videos posted by current owners. GoPro owners frequently post demo videos on various video-sharing sites, giving you an opportunity to see what video quality is like under real-world conditions. Watch as many sample videos as you can to get a sense of what each model is capable of.
The reason I ask what you will be using it for is to determine which set of features you need. If you're going to be using it for simpler activities, don't go all out for a Black edition with a 60fps, 1080p cam (all HERO3's are 1080p, anyways). The reason the Black Edition is so expensive is because of the crazy quality it has, and if you're using it for a more simple basis I wouldn't worry about the difference. The Silver or even White is perfectly fine for you. The main difference between these two is the white's camera has a 5 megapixels with 3fps burst while the silver is 11 megapixels with a 10 fps burst -- is that worth $100 to you?
What makes the Hero’s limitations a bit more disconcerting is that the Hero5 Session — which was selling at the same price — is no longer available (it can still be found in retailers, but GoPro has removed it from its official products page). That camera offered many things not found in the new Hero, including ProTune and 4K resolution. The Hero5 Session was a good complement to the Hero5/Hero6 Black, offering advanced users a cheaper option for a second camera. That option no longer exists.
You get many of the same shooting modes you'd find on a GoPro device, such as time-lapse photos and videos and slow motion footage at 1080p at 240 fps, and there's even a Drive mode so you can use it as a dash cam when plugged into your car, automatically turning on when you start your car and off when you stop it. It's not waterproof on its own, but a dive housing is included as well as several mounts, two batteries and a charger that simultaneously powers up both packs. It also has built-in Wi-Fi so you can connect to a smartphone and use an app to control the camera and transfer your shots for sharing.

GoPro HERO7 Black Camera

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