You can't speak directly to them you have to request a call back which tells you within 2-5 mins your lucky if you get a call back the same day it's usually a day later. Would not recommend anyone buy from them . Customer service is nil, and when you do speak to someone they are like robots and think the situation is funny and laugh down the phone. Not happy. No product, no refund and an upset daughter missing her birthday presents. Doesn't look like it will be resolved before Xmas. Just wish I saw the reviews on them before purchasing online. I would have got the same deal at John Lewis or Currys.
The only real problem is the size of the on-screen button. GoPro increased the size during my testing. (It was initially teeny tiny; now it's wider, but it could still be taller.) And if your GoPro's display has gone to sleep, you'll need to tap it once to wake it, then peck the button (and then peck it again to switch it off). If something cool happens spontaneously, and you want to catch it in real time, you're probably going to miss it.
To be clear, we’re not actually disappointed with the lack of options — just their presentation. If you’re an absolute beginner and, say, you want to make a time-lapse video, not having a choice over the shooting interval is a good thing. It’s liberating. Just put it into time-lapse mode and call it good. Experienced users know how to calculate the proper interval based on the total duration of the shot, the playback frame rate of the video, and the final runtime they want to end up with (yes, using math — gross). But if you just want a quick and fun time-lapse, you shouldn’t have to worry about any of that.
GoPros can be used as standalone cameras, but thanks to a great mobile app, they also pair perfectly with Android and iOS devices, allowing you to add more functionality and versatility. Using built-in Wi-Fi and Bluetooth, users gain full control over their GoPro camera and can even display a live feed of what’s being captured right on their mobile device.

GoPro is leading the charge toward consumer-created virtual reality (VR) environments, and their first VR-ready cameras make it happen with what they’ve dubbed “spherical capture,” which is pretty accurate, given the 360° field of view they record. VR is still a nascent technology, but it’s definitely the future. If you’re an early adopter, you’ll want to pick up a GoPro with spherical capture.

Does GoPro hero 7 have zoom?


It’s not all perfect, though. My issues with the touchscreen responsiveness still remain, even though there have been firmware updates since my original review – some of which were supposedly designed to address the issue. Sometimes taps at the screen aren’t registered, but more often my problem was with swiping into the screen from the edges. This is something GoPro seems to have now improved in the Hero 6 Black.
Image quality, while good for a small action camera, is another area where a camcorder or interchangeable lens camera will come out ahead. Mirrorless cameras and DSLRs use significantly larger imaging sensors, which capture more light and thus lead to superior image quality, particularly when you have to shoot in low light conditions. But even small-sensor camcorders benefit from built-in zoom lenses, which offer a variety of perspectives without cropping the image, as a GoPro does when selecting narrower fields of view.

Can a GoPro zoom?


Although not necessarily the most important component, a defining element of a GoPro is its lens. Rather than using a standard lens, GoPros — like many other action cams — use an extremely wide lens. What this does is increase the amount of scenery you capture in the frame, making it easy to frame your shot. Mount it to your handlebars or the side of your helmet, and you can rest assured that it sees just about anything that happens in front of you.

The brand new Hero 4's are even more powerful, hence the hefty price of 5 bills with the HERO4 black. They come in either a Black or Silver Edition; however, there's also a new budget-friendly choice called the "HERO" which has some essential features to work with at around $130. I love the fact that GoPro brought this into the market to give us a choice -- i'll be buying a few of my friends one for Christmas. 

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