I am so disappointed at GoPro, they have the worst customer care, with multiple frauds, including the 24hrs contact support for GoPro plus customers which is fake. Refund Frauds I experienced, they claim PayPal payment takes 30 days to refund, which PayPal has denied and said the refund should be instant. Inefficient administration costed me lots of time and money wasted on talking to them trying to resolve issues made by them. Delayed delivery. Untraceable order ID.
This digital ghost town extends to the mobile app, where, again, you’re given the illusion of having more options than you actually do. For example, put the camera into time-lapse mode and you will see what looks like the option to change the shooting interval. However, bringing up the interval menu reveals the default, 0.5-second option as the only option. It’s the exact same story in burst photo mode: You can open the burst rate menu, but 10 fps is the only setting you’ll find.

underwater cameras


I have bought gopro hero8 and from the box it has major difficulty connecting with my iphone 11pro.. i have purchased PLUS membership to be dealt with quicker.. no such thing for over a week i am trying to rich the support, it always gives me message that all agents are busy and try again later. like.. WHAT???? there's no way to get in touch with them!!! Also they DID called me back the first time around i've posted same issue i've been trying to get resolved daily.. after 16 hours where it was 7:30 am in UK where I'm based. I should have really go for osmo action instead. GoPro has no acccessible product support now i'm stuck cant even contact them for a refund. I should've bought it on amazon instead of directly from them.
To be clear, we’re not actually disappointed with the lack of options — just their presentation. If you’re an absolute beginner and, say, you want to make a time-lapse video, not having a choice over the shooting interval is a good thing. It’s liberating. Just put it into time-lapse mode and call it good. Experienced users know how to calculate the proper interval based on the total duration of the shot, the playback frame rate of the video, and the final runtime they want to end up with (yes, using math — gross). But if you just want a quick and fun time-lapse, you shouldn’t have to worry about any of that.
To get right to the point of my writing: I can't give you a definite answer. What I can definitely tell you right now is that we are to focus on the GoPro HERO4 and HERO3+'s (and I will touch base on a few HERO2 and original 3's as well), as it is the best technology and provides options for numerous consumers. With the recent announcement of the HERO4's especially, we'll tackle the main features of those to help you decide if that hefty price is worth it.

GoPro Hero5 Black


If you read the terms of the trade up programme it states that the money will be “held” in your account while they review your trade in. They hadn’t charged me for anything so on the 6th December I contacted them just to see when the money would leave my account and concerned about meeting the Christmas delivery dates. I was told that as the terms state the new product will ship within 14 days there is nothing that can be done until then. I thought that was fair enough as they had a clear SLA.

What is the best action camera for the money?


Now that you've considered the features of the GoPro cameras and if the price is worth the activities you will be using it for, it is time to figure out which edition you need. The White and Silvers come in only one, so you will have to purchase specific mounts/parts you will need separately (do the math, the Black Editions with the mounts you need & WiFi accessories are a financially smart to purchase instead of a cheaper cam and everything else separately if that's what you  may be doing).
Ensure you can easily use your camera before purchase. This is an aspect many people overlook when getting a new GoPro, and it can cost them down the line. There are many bells and whistles tied to cameras. Though they might look great, you don’t want a model you aren’t able to operate. That does not mean you have to get the simplest model out there, but you should get one that is in your comfort zone.

Which is the best GoPro?


Nearly as good as the GoPro Hero 7 Black in features and video quality, but it's just $220 with a waterproof dive housing included. Its electronic image stabilization isn't quite as good as GoPro's HyperSmooth, but it's definitely better than nothing. You also get shooting options like 4K video at 60 fps (with image stabilization at 30 fps), slow-motion video at 1080p at 120 fps or 720p at 240 fps, time-lapse photos and videos, live streaming and raw photo capture. You don't get anything more than the camera, a battery, the housing and charging and external mic cables, but if your main concern is getting good photos and video for less than a GoPro, this is a safe bet. Read more about the Yi 4K Plus.


The thing we were more disappointed to find lacking in the Hero is ProTune. On other cameras, ProTune enables advanced exposure controls and the option to pick a flat color profile better suited for postproduction. While we don’t expect Hero users to care as much about a flat profile, we definitely would have appreciated having the option to set exposure compensation. Our experience with other GoPro cameras has taught us that setting the camera to slightly underexpose leads to better results on bright, contrasty days — this is something you just can’t do with the Hero.

How much is a GoPro 7?


This isn't technically a feature on the camera, as it's in the app, but it so far only works with footage shot on the Hero 8. It's often difficult to keep the camera perfectly level, especially if it's extended on a pole. Your lopsided footage can now be easily (and automatically) fixed in the app. GoPro's app already had a basic leveling tool, but it couldn't help with varying levels of lopsidedness over time.

Is there a GoPro App for Desktop?


Some advice - the process has obviously fallen over somewhere and someone at go-pro knows what’s happened. Train your staff better in customer service and advise your customers of the problem. I would be a lot more tolerant if you could say we’re sorry there was a problem verifying your trade in, we’ll work on it and try as hard as we can to get you this before Christmas.... that is all that was required. The frustration for most customers is being left clueless with the feeling that no one is really taking ownership of their case.


GoPro cameras are known for their premium shooting capabilities, but not all of them hold up underwater. Some options are a bit blurry, while others lack great depth. Always ensure the GoPro you take diving is able to shoot as well underwater as it can on land. A bit of quality difference is not the end of the world, but you want your videos to be as clear as possible.
Image quality, while good for a small action camera, is another area where a camcorder or interchangeable lens camera will come out ahead. Mirrorless cameras and DSLRs use significantly larger imaging sensors, which capture more light and thus lead to superior image quality, particularly when you have to shoot in low light conditions. But even small-sensor camcorders benefit from built-in zoom lenses, which offer a variety of perspectives without cropping the image, as a GoPro does when selecting narrower fields of view.
What makes the Hero’s limitations a bit more disconcerting is that the Hero5 Session — which was selling at the same price — is no longer available (it can still be found in retailers, but GoPro has removed it from its official products page). That camera offered many things not found in the new Hero, including ProTune and 4K resolution. The Hero5 Session was a good complement to the Hero5/Hero6 Black, offering advanced users a cheaper option for a second camera. That option no longer exists.
You get many of the same shooting modes you'd find on a GoPro device, such as time-lapse photos and videos and slow motion footage at 1080p at 240 fps, and there's even a Drive mode so you can use it as a dash cam when plugged into your car, automatically turning on when you start your car and off when you stop it. It's not waterproof on its own, but a dive housing is included as well as several mounts, two batteries and a charger that simultaneously powers up both packs. It also has built-in Wi-Fi so you can connect to a smartphone and use an app to control the camera and transfer your shots for sharing.

GoPro HERO7 Black Camera


Frankly, we’re not bothered by the lack of 4K or high frame rates. For what action cameras are typically tasked with, 1080p is just fine — it’s the content that matters, not the pixels. Yes, we enjoy having the option for 4K when it’s there, but if you’re a casual user, you probably don’t need to worry about this. What’s more, 1080p means you can fit more footage onto the same MicroSD card, and it will take up less space on your phone or computer when you transfer it. This isn’t just a positive side-effect; it could be a real advantage for some users — the same users who would choose to set their Hero5 or Hero6 cameras to 1080p mode for this reason.
I ordered an item on their website and paid through Paypal. Ten days later no product. I contacted them and they have no record of the order, despite payment being taken and an invoice number being recorded on the payment. Now they are questioning if I really placed the order - despite receiving a copy of the paypal email confirmation and the invoice number. GoPro plus membership means nothing - except they take €5 from you each month. I am happy with the GoPro max I bought in Dixons - but the company and their customer support is dreadful.

Are GoPro adhesive mounts reusable?


GoPro made something of a comeback with the Hero 7 Black, and the Hero 8 builds on that success. While the core camera remains the same, the whole user experience feels much more refined. Some users will be bummed their filters are no longer compatible, and we’d always appreciate better battery life. Most importantly, the Hero 8 increases the odds of your footage being worth sharing, and that’s what it’s all about.
And sure, those options could include your waterproof and crack-resistant smartphone, but keep in mind that the best action camera is designed for this kind of shooting. Plus, just because your phone is tougher, it doesn't mean you should risk losing or damaging the thing that keeps you connected to work, family and friends. It's also way easier to mount one of these to your body, car, bike or anything else than your phone. 
Ensure you can easily use your camera before purchase. This is an aspect many people overlook when getting a new GoPro, and it can cost them down the line. There are many bells and whistles tied to cameras. Though they might look great, you don’t want a model you aren’t able to operate. That does not mean you have to get the simplest model out there, but you should get one that is in your comfort zone.

Which is the best GoPro?


GoPros can be used as standalone cameras, but thanks to a great mobile app, they also pair perfectly with Android and iOS devices, allowing you to add more functionality and versatility. Using built-in Wi-Fi and Bluetooth, users gain full control over their GoPro camera and can even display a live feed of what’s being captured right on their mobile device.
The HERO4's come with only a few mounts and do not come with Wi-Fi accessories because it's built-in! If you're looking at getting a brand new GoPro and the best of the best, the HERO4 is what you need to look at. In our opinion, the Black Edition at $500 retail is a bit steep and is geared more towards movie makers and professional studios. What we found interesting was the fact that the Silver Edition has a built-in LCD but the Black does not. Is this important to you? Also, the 4K cinema at 30fps with the Black Edition is crazy; however, it eats up a lot of battery. The Silver Edition films in perfect 1080p which is the standard for most playback devices, so going with the Silver as opposed to the Black is more recommended in our opinion.

live underwater camera

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